Humi App
AUD to CNY, with the important information up front.
Consumer support and legal information for the first Humi App corridor. Public availability remains subject to launch approval, eligibility and production readiness.
简体中文How the service works
- Create and verify an individual account.
- Complete identity checks and add an eligible CNY recipient.
- Review the AUD amount, fee, rate and expected CNY amount before confirming.
- Fund the accepted transfer using the exact AUD instructions and reference shown in the App.
- Follow the transfer status in the App and contact Humi if anything looks wrong.
Before you transfer
A quote is time-limited. Processing estimates are not guarantees. Banks, compliance checks, incorrect recipient information, public holidays and payout partners can affect timing.
Support centreFAQs and a reference-numbered online support request.
Consumer termsEligibility, quotes, funding, transfers, refunds and account rules.
Privacy policyIdentity, payment, device and support data practices.
Identity collection noticeWhat Humi collects during identity verification and why.
Fees and ratesWhat a quote shows and what may affect transfer timing.
Account deletionApp and web request paths, identity checks and retained records.
ComplaintsA free process with acknowledgement, investigation and response targets.
Security and scam helpUrgent steps for suspicious or unauthorised activity.