Privacy Policy
Protecting the privacy and safeguarding the personal and financial information of our clients and website visitors is one of our highest priorities. The following Privacy Policy explains how Humi Networks (referred to as “Humi Networks/we/our/us”) treats your personal information. By using Humi Networks’ services or visiting our website, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
Personal Information
“Personal information” refers to information or an opinion, whether true or not, and whether recorded in a material format or not, about an identified individual or an individual who is reasonably identifiable. Any information that may reasonably infer the identity of an individual is considered personal information. We encourage you to review this policy regularly for updates.
Collection and Use of Personal Information
We collect personal information to provide you with the services you request and to comply with applicable laws and regulations, such as anti-money laundering and counter-terrorism financing (AML/CTF) requirements. Information is collected directly from you and indirectly from third parties.
Humi Networks may use your information to:
- Verify your identity and contact information.
- Establish and manage your account.
- Maintain your account and contact you with account-related information.
- Enhance your user experience on our platform.
- Inform you about additional products, services, or promotions.
Typical personal information we collect includes:
- Contact Information: Name, address, telephone number, email address, and date of birth.
- Identity Verification: Copies of government-issued identification such as a driver’s license, passport, or national ID.
- Financial Information: Bank account details, tax file numbers, and employer information.
- Transaction Information: Details of transactions associated with your use of our services.
- Technical Information: IP address, browser type, operating system, and transaction history.
We only collect personal information necessary to:
- Satisfy and comply with applicable laws.
- Provide quality services and products.
- Support communication and inquiries.
- Develop, market, and administer our services.
Should you close your account with us, we will retain your information as required by law.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies collect data on how you arrived at our site, the pages you visit, and your preferences. These cookies may link to personally identifiable information. You may choose to block cookies via your browser settings; however, some features may not function properly.
We may also work with third-party providers to analyze website usage and deliver targeted advertisements. These third parties are required to maintain the confidentiality of your information.
Sharing Personal Information
Humi Networks does not sell, license, lease, or disclose your personal information to third parties, except as necessary to:
- Provide the services you request.
- Comply with legal and regulatory requirements.
- Enhance service offerings through partnerships with affiliates and non-affiliated third parties.
We require that any third parties handling your information maintain strict confidentiality and use it solely for the intended purpose.
Data Security
We implement robust security measures to protect your personal and financial information. Access to your account is restricted to authorized personnel who are bound by confidentiality obligations. We regularly back up and securely store data. Retained records are maintained for at least seven years as required by law.
Your Rights
You have the right to:
- Request access to your personal information.
- Request correction or deletion of inaccurate or outdated information.
- Object to the use or processing of your data.
- Lodge complaints with relevant regulatory authorities if your concerns are not addressed.
To exercise your rights, please contact us using the details provided below.
Dispute Resolution
If you have concerns regarding your privacy, contact us directly. We will investigate and address your concerns promptly. If unresolved, you may lodge a complaint with the Australian Information Commissioner at www.oaic.gov.au.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of these updates.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Humi Networks
Email: support@humi.au
Website: www.humi.au